How it works

One number. One keyword. Auto-routed in a second.

Your customer texts a short keyword to your VMN. We catch it, match the keyword, and either send an auto-response back, forward the message to your email or mobile, or POST it to your webhook. No app to install, no carrier paperwork, no waiting for an inbound short-code.

Step 1
Customer texts your keyword
e.g. BAL 9876 to your 10-digit VMN, from any Indian network.
Step 2
VMN catches the inbound SMS
Lands on our server in about a second, regardless of telco or DND status of the sender.
Step 3
Keyword match & rule fires
First word becomes the keyword, the rest is the payload. Auto-response, forwarding and webhook rules all run.
Step 4
Delivered to your email, mobile or webhook
JSON payload with sender, keyword, payload and timestamp. Email and mobile forwarding fire in parallel.
Inbound to forwarded action: typically under 2 seconds end-to-end.
Features

Every feature you need to run inbound at scale

The same control panel powers a single-keyword voting campaign and a 200,000-SMS-a-month enterprise lead pipeline.

Instant receiving in about 1 second

Direct telco connectivity for the inbound leg too, not just outbound. The text your customer just sent shows up on our server in roughly the time it took them to put the phone down.

Auto SMS response

Reply back to the sender automatically, no human in the loop.

Email, mobile & webhook forwarding

Every inbound message can fan out to one or more email addresses, forward to a different mobile number, and POST to your webhook with sender, keyword and payload. All in parallel, all configurable per keyword.

Unlimited receiving

No per-message inbound cap on any plan.

99.99% uptime

Same SLA as our outbound platform.

Web control panel

Live inbound log, keyword rules, exports.

Lowest pricing in India

If you find lower, we will match it.

Use cases

Built for businesses that listen, not just talk

If a customer ever needs to text you back, a VMN is the channel. Faster than a callback, simpler than an app, works on every Indian phone.

Banking enquiries

Balance check, mini-statement, last-5-transactions, cheque-book request, all answered by texting a short keyword.

FMCG coupons & codes

Customer texts the code printed on the pack, instant reward back. Track redemption per SKU and per region in the control panel.

Voting & reality shows

Single-keyword counts at scale. Real-time leaderboards, deduplication by sender, export to CSV for the producer team.

Customer feedback

Print the VMN on the bill. Customers text a rating or a short note, you read it in your inbox or your CRM webhook.

Lead generation

Run a TV or print ad with a short keyword. Every text becomes a lead row in your CRM via the webhook integration.

Exam results & subscriptions

Student texts roll number, gets result back. Subscriber texts a code, gets unsubscribed. One number, both flows.

Pricing

Pick a shared VMN to start, or own one outright

Shared VMNs use unique keywords on a number we operate. Dedicated VMNs are entirely yours, with unlimited keywords. Both billed annually.

Shared VMN · annual

Use a keyword on our number

Best for small campaigns, voting, or trying inbound SMS before committing to a dedicated number.

Starter1 keyword, 10,000 SMS/mo
₹4,800/yr + GST
Professional3 keywords, 1,00,000 SMS/mo
₹12,000/yr + GST
Single annual payment. Upgrade tier any time. Keyword stays with you for the full contract year.
FAQs

Virtual Number questions

What exactly is a Virtual Mobile Number?
A VMN is a regular 10-digit Indian mobile number, owned and hosted by us, that exists only to receive inbound SMS. Every text sent to it lands in our system, is matched against your keyword rules, and is forwarded to you in about a second.
Shared vs dedicated, which one do I need?
Pick shared if you have one or two keywords and low to medium volume. Pick dedicated if you need unlimited keywords, want the number printed on your packaging or ads, or are running a production system that can't afford keyword collisions with another brand.
How fast does an inbound SMS reach me?
Typically under 2 seconds from the moment the customer hits send. About 1 second on the carrier-to-VMN leg and another second on the forwarding leg (email, mobile or webhook). Burst traffic on big-event campaigns is handled by our queueing layer with no message loss.
What can I do with an inbound message?
Three things, in any combination per keyword: auto-respond back to the sender, forward to one or more email addresses or another mobile number, and POST a JSON payload to your webhook with sender, keyword, payload and timestamp.
Is the inbound also DLT-bound?
Inbound SMS itself does not require DLT, since the customer is initiating the message to you. However, any auto-response you send back is outbound and must use a DLT-registered template. We assist with the template registration as part of onboarding.
Can I keep the number across plans?
On the dedicated plan, yes, the number is yours for the contract year and renews with you. On the shared plan, the number stays with us and is shared across keywords, so the number itself doesn't carry between accounts (your keywords do).
What about volume beyond the listed plans?
The enterprise dedicated plan has unlimited receiving, so any volume is supported. For very high-throughput campaigns (above 10,000 messages an hour at peak), we set up a dedicated queueing tier. Talk to our team and we will size it for you.
Can a VMN receive OTPs or verification codes?
No. A virtual number cannot receive OTPs or verification codes from any third-party service. That includes social media platforms (Facebook, Instagram and similar) and e-commerce or other websites. Operators deliver those one-time passwords only to regular SIM-based mobile numbers.
Can I use a VMN for personal use?
No. A VMN is a business service for receiving inbound SMS to your own dedicated number (campaign replies and keyword messages). It is meant for business use only, not for personal use or for verifying accounts elsewhere.
4.6 60+ verified reviews
Live in 24 hours · no carrier paperwork

Start receiving SMS on a VMN today

Pick a shared keyword to test, or jump straight to a dedicated number. Either way, you're live the same day and we handle the DLT side for free.

Across India

Bulk SMS in India's major cities

We serve businesses in every major metro, with the same panel, API and pricing everywhere.